RockTech USA is located in the former Hagby USA facility in the
Coeur d'Alene Industrial Park.
Our staff, with over 60 combined years of both domestic and international experience in the rock drilling and mining industries understand our customer's day-to-day situations and offer quality products with excellent service to meet your needs.
Our commitment is to assist our customers to be successful in their drilling operations. We are dedicated to establishing long term personal business relationships with each of our customers.
Our policy is to always attain and whenever possible, exceed the standards expected by our customers. This can only be achieved by developing, establishing and maintaining a Quality system that encompasses all of our employees and activities in the mission of satisfying the needs of our end user, the customer.
In our 5,000 sq ft newly renovated workshop our factory trained service technicians provide service for all of our products such as the former Hagby, now Sandvik Exploration Drilling products, Robit Rocktools, Inertial Sensing & Devico Survey Instruments, Wassara, Transtronics and others in the product lines we represent. We have the knowledge and capabilities to perform assembly, rebuilds and testing in the workshop. Our property has the room for planned expansion of the facility.
Field service is available for your jobsite troubleshooting, repair, installation, and maintenance training needs. We possess a wide range of tools and test equipment available for field use. Our MSHA certified technicians are trained to operate safely and efficiently at both surface and underground operations.
Our fully stocked warehouse with fast and efficient spare part shipping to serve our customers with their planned equipment maintenance needs as well as emergency breakdown repairs. We have the flexibility to provide emergency parts service during “off business” hours. We are in close proximity to shipping hubs and an international airport.
RockTech USA is an authorized Inertial Sensing survey tool Help Center. As such our internationally trained technicians have comprehensive product, technical and industry knowledge and are ready to help you.
The principal factor in the mission of RockTech USA is the incorporation of quality into all our services, products and equipment and the ability to solve unsolved problems innovatively.